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Privacy & Security

Purchasing from Litchi Fashion and Affiliated suppliers

Note that this part applies to all purchases made on the Website, whether from Litchi Fashion or from an Affiliated suppliers.

Age restrictions:

The onus is on you to ensure that you meet any age restrictions applicable to products ordered by you on the Website and that these restrictions are observed. Accordingly you indemnify Litchi Fashion from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the Website registration process.


Before you may make an offer to purchase any of the products or services provided by Litchi Fashion, it is necessary that you register as a purchaser. Registration as a purchaser is restricted to individuals who may legally enter into binding and enforceable agreements. No person under the age of 18, or not legally permitted to enter into a binding and enforceable agreement, may register as a purchaser. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud and Litchi Fashion may take whatever legal action it deems necessary to obtain the appropriate relief.
Registration as a purchaser is free and does not obligate you to purchase anything or release information such as credit card numbers or bank account details. In registering as a purchaser you are required to provide Litchi Fashion with, complete and accurate information about yourself, and you warrant that the information provided is correct.
Upon acceptance of your registration, an email confirmation of your registration as a purchaser will be transmitted to you.
Transmission times depend on your Internet Service Provider, but it typically takes less than 10 minutes to receive the email confirmation. If you do not receive the email confirmation, you should contact our offices, the details of which are contained herein.

Defects, Returns, Refunds & Guarantees

Should you not be satisfied with any product purchased by you on the Website (either from Litchi Fashion or from an Affiliated supplier), by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced, as the case may be. The Refund Policy regulates your rights in this regard. Please click here to read such Refund Policy.

Sales Records

A full record of every sale and related transaction between you and Litchi Fashion and/or an affiliated supplier shall be maintained on the Website for a period of 12 months following the date of such sale or related transaction. You shall thus only be able to view and print such record during such period, thereafter; you shall be responsible for retaining your own record of the relevant sale or related transaction.

Litchi Fashion not liable to you

Please note that in purchasing products from an affiliated supplier, you are contracting with the relevant affiliated suppliers and not Litchi Fashion, and are purchasing an affiliated suppliers’ product, not a Litchi Fashion product. 
Litchi Fashion's role in this regard is limited to providing to affiliated suppliers the platform through which affiliated suppliers can market and sell their products to you and receive payment from you.
This means that the affiliated supplier is solely responsible for the fulfilment of all aspects of your order from him/her/it (including the making of timeous delivery of defect-free products to you) and Litchi Fashion shall not be liable in any way there for. Your rights and obligations under any purchase from an affiliated supplier will be as agreed between you and the relevant affiliated suppliers. 
Although Litchi Fashion reserves the right to become involved in any disputes between you and an affiliated supplier in an attempt to resolve same, Litchi Fashion is not obliged to do so and any disputes must be resolved between you and the relevant affiliated suppliers alone.


Save for Litchi Fashion being liable to you –
Under the Consumer Protection Act 68 of 2008 (“CPA”) in relation to any products sold by Litchi Fashion to you via the Website; and under sections 43(5) and 43(6) of the ECT Act in relation to Litchi Fashion’s payment systems not being sufficiently secure, Neither Litchi Fashion nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Website or the services or content provided from and through this Website. Furthermore, Litchi Fashion makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Website are free from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors to sales@Litchi 
Although the products sold via the Website may be under warranty, the Website itself is supplied on an "as is" basis and has not been compiled or supplied to meet your individual requirements. It is your sole responsibility to satisfy yourself prior to accepting these T&C that the service available from and through this Website will meet your individual requirements and be compatible with your hardware and/or software.
Information, ideas and opinions expressed on this Website should not be regarded as professional advice or the official opinion of Litchi Fashion and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Website.
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Governing Law and Jurisdiction

This Website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the 'Disputes' clause of these T&C, you and Litchi Fashion submit to the non-exclusive jurisdiction of the South African courts.